4CE53030-CF0C-67E7-7D845E0B5CDEC0DD
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We encourage you to contact us with any questions or concerns.

Burke Library - 3rd Floor
helpdesk@hamilton.edu

859-4181
859-4185 - fax

Employee Phone Instructions

New Employees Phone Setup

If you need a telephone setup please contact Telephone Services at x4160 or e-mail  telephone@hamilton.edu

Basic Phone Usage

To hold a call To place a call on hold:
  • Press [HOLD]
To return to the held call:
  • Press the line key with the flashing light
To transfer a call To another extension:
  • Press [TRANSFER]
  • Dial the extension you're transferring to
  • Press [TRANSFER] to complete
Directly into a voice mailbox:
  • Press [TRANSFER]
  • Dial 4809
  • When connected, dial the extension you're transferring to
  • Press [TRANSFER]
To forward all calls To another extension:
  • Make sure the handset is down
  • Press [FORWARD]
  • Dial the extension you're forwarding to
  • Press [FORWARD]
Directly into a voice mailbox:
  • Make sure the handset is down
  • Press [FORWARD]
  • Dial 4808
  • Press [FORWARD]
To cancel forwarding:
  • Make sure the handset is down
  • Press [FORWARD]

Dialing Instructions

  • To make a call between extensions just dial the last 4 digits
  • To make a local call dial 9 + the phone number
  • To make a call within 315 area code dial 9 + the phone number
  • To make a call to any other area code dial 9 + 1 + area code + the phone number
  • To make a toll free number dial 9 + 1 + 800, 855,866,877 or 888 + the phone number
  • To make an international call dial 9+ 011+ country code + city code + the phone number
  • To make calling card, credit and collect calls follow the directions on your card or call 9 + 00
  • To make a Directory Assistance call dial 9 + 411

For other features and/or more detail on these features, please refer to the telephone manual at this link: Telephone Manual. Please note that not all of the features in your manual are available.
If you still have questions, please contact Telephone Services at ext: 4160 or email telephone@hamilton.edu.

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